Welcome to the Frequently Asked Questions page.

Here we have answered some of the most common questions we get asked. If anything is unclear, or if you have a question that isn't on the list, please feel free to call or email on the contact form.

  • Do you offer branded or bespoke items?

    We are able to supply bespoke items. Please contact the Office to discuss the options and to obtain a quotation. We will gladly help if you are unsure what you need.

    Take a look in the Gallery for ideas.

  • What is your minimum quantity?
  • What is the lead time for bespoke packaging?
  • Can you give me a ball park figure?


Product Info

  • What are your products made of?
  • Are your products recycled?
  • What is the minimum order?
  • Do you have a sample service?



  • Do your prices include VAT?
  • Whats the easiest way to pay?
  • Can I pay by BACS / Bank Transfer?
  • What is your returns policy?
  • Do you offer Discounts?



  • How long does it take to receive stock items?
  • Can I collect?
  • Can I ship abroad?
  • Can I see my previous orders?